Nickel and Diming Clients . . .

Two good friends of mine own a sandwich shop.  I used to eat there.  But they started to charge extra for a slice of cheese, and then for tomato.  Instead of offering a choice of chips with a sandwich, they wanted an extra quarter for a “premium brand” in place of their standard brand.  Finally, they began to charge for a cup of ice for those who simply wanted water with their sandwich.  Really?...
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