On Chasing Shiny Objects…

According to the American Dental Association, 71 is the new retirement age for dentists! Amazing! A good friend of mine, however, retired at age 53. He saved twenty per cent of his income each of the twenty-five years he practiced, and achieved financial security. And, oh yeah, he ignored “shiny objects….” He lived in the same home throughout his career, and paid it off in fifteen years. He made...
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Quietly Leaving. . .

I know I could have asked to speak to the owner (I’ve only known him for thirty years), but – after three consecutive mishaps – it seemed pointless. Clearly, the business I’ve patronized for decades is failing. The signs are clear: high employee turnover, poor customer engagement and staff attitude, and a total failure to address and resolve customer service complaints,...
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On Being an Ambassador

I knew my visiting grandchildren would love the Atlanta Botanical Garden’s display of “The Curious Garden,” inspired by famed Disney arborist, Adam Schwerner. What I didn’t know – nor suspect – however, was how an employee of the Garden would add memorable value to our visit! Having worked only two years for the Atlanta Botanical Garden, Charles, proved to be...
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Thanks, Coach!

I’ve been the hero, and I’ve been the goat.  Rest assured, I much preferred being the hero!  I’ve made the shot at the buzzer to win, and I’ve missed the shot that would have made us victorious.  Such are the variables of sports, and life. Those who know me would find it hard to believe that I was ever introverted, but it’s true.  It was my seventh-grade PE coach,...
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Revisiting Purpose and Vision

In 1978, my practice purpose was “To provide excellent restorative services with personal and professional integrity, and to emphasize individualized preventive care.”   My vision?  “To partner with, and serve the community in which I practice, both as a clinician and a leader.”  These simple statements lacked grandiose language, but served my patients, team, and practice...
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