Blessings and Joy!

It’s December, and you know what that means!  In addition to frantic daily schedules packed with patients attempting to complete services paid for by their unused third party benefits, there are year-end business responsibilities (401k and workman’s comp audits to name just two) and family commitments.  Good grief!  It’s enough to stress anyone, and steal the anticipated joy...
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Annual Planning

Do you ever set time aside specifically to formally plan for the new year? Imtiaz Manji, CEO for the Spear Institute, often reminds practitioners that they need to work “on” their practice in addition to working “in” their practice.  In short, they need to “step away” from the “loupe vision” of patient care and examine the “global vision” of their practice. Chuck Blakeman, author of “Making...
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What Makes Staff Stay?

Like many in our profession, I’ve had to dismiss a few “less than sterling” employees through the years, but I’ve always recognized that a stable staff sends a message to our patient family:  that your practice is a great place to work, and they can always count on seeing their favorite hygienist or other team member. Staff stability is not only important in maintaining...
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