As the Pankey Cross of Dentistry implores us: “Know Yourself, Know Your Work, Know Your Patient, Apply Your Knowledge, and experience both a Spiritual as well as a Material reward.” Clearly, taking time to establish that strong relationship with your patient family, one person and one procedure at a time, and developing a sense of trust through competent care and education is key.

Today’s technology certainly enhances our ability to build trust! Whether utilizing some of the cutting-edge patient education software, or the intraoral camera, we, as clinicians, can inform our patients more about their oral wellness more easily, proficiently, and with more impact, than ever before!

Traditionally, patient education software systems have been pricy, and work-station based. Today’s iPad and tablet products, however, have made entry into the dynamic and informative video education presentations less costly than ever!

One of the best, time-proven patient education series of videos, is available from Dr. Gordon Christensen’s Practical Clinical Courses. While most commercial video presentations run 60 – 90 seconds, these run about nine minutes in length, and cover all the requirements of informed consent (treatment alternatives, pros and cons of each, cost of each, and what may happen if treatment isn’t rendered). Purchase this system for your tablet, and enter the world of high-tech patient education at minimal expense! :0

Certainly the intraoral camera has enabled us, as never before, to – not only educate the patient – but to document pre-existing conditions and treatment progress as well! The “return on investment” for an intraoral camera system is usually completed within one week in most practices, if used properly!! Helping the patient “see what we see” is beyond informative! Usually, the patient asks, “Goodness, can you fix that?!?”

Technology!  Enhancing our ability to build patient trust in an ever-changing marketplace!

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“Don’t find fault.  Find a remedy.”
Henry Ford

Dr. Kerr

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