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Back to Basics

Posted by on Apr 2, 2020 in Blog | 0 comments

Back to Basics

As we face numerous challenges during this unprecedented pandemic, it’s good to keep some fundamentals in mind: 1. Live within your means Buying things you can’t afford puts your family at risk. It’s times like these that underscore the importance of having a “rainy day fund.” And practice owners who don’t understand their overhead might use this crisis to fully identify the true costs of doing business. 2. Rely on your systems  Written, teachable, reproducible systems are in place for a reason: they...

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The Power of a Smile

Posted by on Mar 5, 2020 in Blog | 0 comments

The Power of a Smile

Years before we had cell phones and airline apps, I became aware that my flight from Seattle to Atlanta had been cancelled due to mechanical issues only after arriving at the airport. I wasn’t concerned, however, as my airline offered five more Atlanta-bound flights through the course of the day. The problem I encountered was that I was in a long line with dozens of passengers who had just completed an Alaskan cruise who were also trying to rebook their flights home. By the time I reached the service counter, it was clear that the agent who...

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How Much is Enough?

Posted by on Feb 6, 2020 in Blog | 0 comments

How Much is Enough?

What I most love about math is that it’s both predictable and precise! Insert the variables into the equation, and you can always find “X.” Take retirement planning, for example. There are numerous financial-planning tools online which can help define a savings goal as well as predict how long one’s money will last based on various market returns. Determine your retirement budget and your desired age to leave the workforce, and software will calculate how much you must save each year to reach your goal. Voila! If...

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Core Values and Non-Negotiables

Posted by on Jan 9, 2020 in Blog | 0 comments

Core Values and Non-Negotiables

It was a team meeting to discuss our core values that really helped define my practice vision and develop our corporate culture. My young team and I spent a day free from the distractions of a ringing telephone and patient care to openly discuss what it was that “got us out of bed each morning.” Chuck Blakeman, author of the best-selling book, “Making Money is Killing Your Business,” calls it “finding your big why.” Comments that were expressed that day included themes common to many health-care providers, such as serving our fellow man with...

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Make It Happen!

Posted by on Dec 5, 2019 in Blog | 0 comments

Make It Happen!

When our kids were young, we enjoyed many adventures in a small RV. I’d plan detailed itineraries using a few AAA maps and a copy of National Geographic’s Guide to the National Parks. Sometimes we’d be on the road for a week or more, exploring the incredible beauty of this great land. Most often, however, we took advantage of long holiday weekends to visit family in Florida and North Carolina. One favorite trip became an annual event. We’d drive to Pensacola, Florida for the Memorial Day weekend and stay with a...

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Too Poor to Buy Cheap

Posted by on Nov 7, 2019 in Blog | 0 comments

Too Poor to Buy Cheap

As a young boy growing up in the fifties, I remember helping my dad fix things. Whether it was the car, the furnace, or the sink, my dad could fix it, and – by working beside him – I learned to fix things too. We weren’t well-to-do by any stretch of the imagination. We ate the heels of every loaf of bread, drank each gallon of milk to the last drop, and packed bologna and cheese sandwiches every Sunday afternoon for our school lunches for the coming week. But when it came to fixing things, my dad had the finest tools money could buy. One day...

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Beat Stress with Simple Steps!

Posted by on Oct 3, 2019 in Blog | 0 comments

Beat Stress with Simple Steps!

As health-care professionals, we’re frequently so driven to serve others, we add unnecessary stress to each day. As I’ve noted before, a little stress is a good thing because it helps us respond successfully to life’s many challenges, but chronic stress is truly life-shortening and robs us of the joy of existence. It goes without saying that solid systems of management are critically important to minimize practice stress. Knowing how long it takes to provide a given service can help the team stay on time. Providing proper training and...

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Choose Happiness!

Posted by on Sep 5, 2019 in Blog | 0 comments

Choose Happiness!

When I was eight years old, I joined the Boy Scouts, and looked forward to many adventures, including hiking, camping, and – of course – competing in the soap box derby! I still remember how excited I was to enter my first race and how devastated I was when I finished dead last! The members of my troupe laughed at me, and I cried as I walked home from the meet. I decided to “get even” with them and quit Scouts. But doing so didn’t hurt anyone but me as I gave up the opportunity to grow as a person through a time-honored youth organization. As...

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Make the Most of What You Have

Posted by on Aug 1, 2019 in Blog | 0 comments

Make the Most of What You Have

It troubles me that many young practitioners incur unnecessary debt by buying more than they need to establish their practice. They should begin with the basics and add the bells and whistles as the practice grows. My first office was quite modest and furnished with secondhand equipment. It wasn’t much, but it’s what I could afford, and it served as the foundation for my ultimate success. I’m reminded of a memorable weekend of boating, fishing, and camping with Dad and my brother during the mid-sixties. We departed Florida’s southwest coast...

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The Donut Man

Posted by on Jul 11, 2019 in Blog | 0 comments

The Donut Man

I don’t have a picture of him. I wish I did, for he was the poster child for industry, determination, and entrepreneurialism. To us, he was simply, “the Donut Man.” A daily fixture each morning at the intersection of North Avenue and Techwood Drive, just on the edge of the campus of the Georgia Institute of Technology, he sold Krispy Kreme donuts for a dime. We students could, of course, buy one for a nickel at Krispy Kreme’s bakery a half-mile away, but we paid the Donut Man a dime for a sweet burst of breakfast as we trudged up “the Hill”...

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